Experienced Furniture Store Manager in Training (MIT)

*KEY RESPONSIBILITIES:* _Profitability:_ * Responsible for achieving all sales targets and meeting budget requirements.
* Reviews and acts upon all financial opportunities including expense management, margin enhancements and sales drivers * Educates the staff on the financial realities of running a successful business * Provides feedback and innovative ideas to the MSM on building a more profitable operation _Sales Culture and Promotions:_ * Hires, trains and retains the highest quality team members who exhibit energy and enthusiasm * Coaches to the Company selling skills model with the passion to drive real action * Ensures all associates maximize the In-Home Design program, marketing initiatives, store promotions, and grass roots programs * Present opportunities for grass roots marketing and community focused events that build sales and support our communities to the Market Manager * Uses the Company metrics to coach the proper behaviors needed to be a world class selling organization _People Development:_ * Keeps a detailed succession plan to ensure there is never a vacancy in any key position * Utilizes Company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies * Treasures diversity and staffs to meet the demands of the community * Works closely with the Regional Human Resource Managers to stay current with all HR training and legal requirements * Leads all store activities with the highest ethical standards and demands the same from their teams * Ensures associates are provided the necessary tools to perform job responsibilities * Improve all store associates self-knowledge, effectiveness, and efficiency through weekly meetings with the emphasis on total customer satisfaction.
* Coach and counsel team based on results _Store Standards/ Operations:_ * Follows the Company programs to keep a clean, well merchandised store * Trains and follows up on the store teams on areas such as cycle counts, accounting procedures, RMS procedures and store line ups.
* Works with the Market Sales Manager to assist the merchandising team to execute all line up changes and sell thru strategies (clearance) * Executes all tagging and sign programs 100% to the Company standard * Ensure all associates accurately complete required paperwork, including order entry, delivery schedules, customer records, and deposit fees * Submit required paperwork to Human Resources in a timely manner regarding employee changes, new hires, terminations, etc.
_Customer Experience Excellence:_ * Sets the highest standard for customer care * Personally greets and welcomes guests into their store * Ensures the Company plan or better on prospecting new customers * Is innovative in finding ways to delight their guests * Is intolerant of any lack of customer caring by the staff * Other duties as assigned *MINIMUM JOB REQUIREMENTS:* * Bachelor degree in Business Administration or related study preferred; or equivalent experience.
* Three (3) to five (5) years’ experience managing a business unit, retail background preferred * Experience managing in a Retail environment with a strong focus on sales * Proficient in the use of Microsoft Office, including Word, Excel, and PowerPoint * Thorough understanding of profit and loss, strongly preferred * Strong business acumen * Highly developed interpersonal and communication skills and experience in building effective and productive working relationships * Proven analytical ability utilizing information technologies in managing the business to translate into strategic plans.
* Goal oriented – Energetically focuses efforts on meeting goals, mission or objective * Proven history of managing a team, improving team’s performance and productivity * Proven track record of customer service excellence * Strong attention to detail * Ability to work the schedule and hours dictated by business needs * Ability to work evenings, weekends, and holidays as required \* *SUPERVISORY RESPONSIBILITIES: *_Responsible for leading a team of up to twenty (10) direct reports.
_ Job Type: Full-time Benefits: * 401(k) * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Weekly day range: * Every weekend * Monday to Friday Ability to Relocate: * Lake Charles, LA 70601: Relocate before starting work (Required) Work Location: In person