Guest Services Rep - Inn

Job Summary Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction.
EDUCATION and/or EXPERIENCE: High School diploma or GED required.
Some college courses in Hotel Management preferred.
Previous guest service experience preferred.
SPECIAL QUALIFICATIONS: Must possess excellent communication and organizational skills.
Previous Hotel/Motel experience preferred.
Must be able to maintain a professional, positive demeanor in stressful situations, always remaining polite to guests.